I just needed to say that my working experience with this flight and American Airlines staff was the worst I've ever experienced using an airline. The journey to LAX from TPA was Okay other than flight attendants don’t smile or act like they like their Work any more. The return flight was a nightmare. It begun when we gained an e mail the morning of our flight stating that we required to modify our seats which were previously chosen. We did just that & checked in on the internet. When we received into the airport our boarding passes however had the old seats which we had to vary on the baggage check in counter (yet again staff members were not pleasant in any respect).
I used to be scheduled for the flight leaving Ronald Reagan Airport to Columbus International Airport these days, boarding at two:forty two departing at three:50. Me and a few Many others , sitting down while in the assigned gate, under no circumstances listened to the boarding announcement. At the time we realized persons had been boarding went into the gate and were turned absent. It was three:04 PM when we ended up informed this. Intellect you the gate just closed two minutes prior and we sat and watched the plane front of us for another 20 minutes. Folks were still dropping off luggage and boarding the plane . When requested why we can easily’t board the aircraft, we had been chastised with the employees for not listening. The gate was crowded, and noisy. I'm able to tell you we could not hear your team.
i needed to be in chicago within the aforementioned time 10:03pm and so i contacted One more airlines (Virgin) who had a flight leaving san francisco at 4pm arriving in chicago at 10:15pm and booked a return flight back. i want a refund for the entire return flight and the booked most well-liked seat of 16F
my grand mom have a flight from Ecuador 2/18/16 (halt in Miami)in route to new York,when she was ready to have her luggage what a surprise she got!!her luggage was damaged and any person within steal some good that was within,also the zipper was violated(damaged)she misplaced in items that she bring it to my household with the Expense about $350 when she knowledgeable what occurs in AA counter in JFK NY they presented to replaced her completely new luggage using an applied and previous one that appears like they get inside the garbage!!.also they stated that to repair service takes about 4 months!
My other issue is that the meal vouchers that I have acquired weren't adequate!!! They only gave me $32, for 3 meals! That's not enough to eat a food anyplace in LA, or anyplace from the airport. I'm anticipated to obtain 3 meals away from $32 below at the lodge? Impossible!!!
Walberg improved my seats.I do think the staff inUS air is rather rude and I don’t want to journey any more
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all to usually, administration is contacted when items go Improper…this is not one of those letters…..I'm making contact with american Airways consumer service because of a wonderful flight attendant named MARITA LORDI (FA #nine
I’m no positive who to send out this concept to…Here is the only electronic mail I could locate. I felt that 85% with the agents Performing concerning LGA and JFK between eight/9 and eight/10 ended up extremely unfriendly. My spouse And that i were being scheduled to fly from LGA to CMH eight/nine on the 6pm flight. Due to weather conditions it absolutely was delayed and soon after sitting down about the Tarmac for over 2 hrs was ultimately xld. Comprehensible. I will say the flt staff members was very accommodating, friendly and enjoyment. On the other hand after we waited in line we had been eventually handed new boarding passes special info with almost nothing mentioned by The person carrying a vest that said “managerâ€â€¦he did say this is the 1st and only possibility (eight/ten at 815pm). We took it and stayed at the airport to discover about standby options another morning when gate agents returned. When the agents returned (we if study course have been awake 24 hrs at this time) they shocked us by stating that our alternate return was booked outside of JFK not LGA…nice of SOMEONE to inform us this vital detail!
I'm astonished at The dearth of consumer service at American Airlines. I used to be a flight attendant for thirty decades and took excellent pleasure in the coaching I gained from American. With a the latest excursion I viewed a passenger and agent argue about which just one was ruder. There isn't a obvious enforcement of grooming rules everywhere in the corporate.
I booked a visit to Cabo,Mx.with AA vacations.Over the returned excursion we had been booked with USAir.the flight was cancelled simply because based on the agent there was no plane to fly us again to Monterey.We had to spend
i would want to know if there are immediate flights from jfk to barbados in september 2014 I'm tryng to ebook a flight and cant receive a immediate flight has the program changed
I was a passenger on yor flight AA2016 outside of Phil. airport on four/9/sixteen and return flight AA1755 away from Atl. airport back again to Phila. on four/ten. My ticket was for an aisle seat with wheelchair guidance as a consequence of my handicap. To the flight away from Phila., I had an aisle seat. The youthful Woman occupying the window seat was so significant she couldn’t fasten her seatbelt. She immediately fell asleep and started snoring loudly which ongoing for the whole flight. Around the flight back again, I had my boarding pass was for a daily seat. I attempted to change seats with the kiosk , since it indicated there were supplemental seats in the main cabin place devoid of good results. My son and daughter-in-law ended up denied gate passes to help me get all the way down to the plane plus the ticket agent was actually unpleasant. I made an effort to enhance with the boarding desk, then younger guy indicated my ticketwas for handicap in his Personal computer, he said the cabin seats ended up out there and tried to up grade me but without the need of good results. After i got again into Phila., I waited Practically forty minutes to receive within the aircraft to baggage. This was probably the most humiliating and demeaning encounter I've at any time experienced. Once the wheelchair ultimately arrived, the girl commenced complaining about needing to force me. She couldn’t get the wheelchair up the elevation.
We landed on time and were very happy the trip was clean and pain-free. At the time we made it to baggage claim, the carousal stopped and about one/2 of the travellers received their luggage. There were so many of us watching for our luggage. Quite a few of us went to your AA to explain that they necessary to do anything.