Expensive Consumer Service, On September 25 my 12 yr previous son, Aaron Silvers was booked on American Airways flight 1358 flight at 3:10PM from Chicago O’hare in route to La LAX airport. He was escorted by a friend of your family, Lori Cooper, on the airport and thru protection towards the gate. For a cost of $150 that I Earlier paid, your airline assured me that my son could well be Safe and sound and looked after quite very well. The flight was introduced delayed once they arrived into the gate. Our loved ones Buddy, Lori referred to as into her Office environment to tell them that she was working late. The 2 of these acquired some lunch and waited. The flight was on account of depart at four:15PM, so it wasn’t so inconvenient. They met back again at the gate to board and the attendant explained to them which the flight was delayed One more 50 % one hour as a result of depart at 4:45PM.
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You should refund by entire fare such as the additional $twenty I paid out for That which you claimed was likely to be more space.
The nine/fifteen/15, it's going to take some time being overlooked. Beginning with An additional hold off in our flight, which theoretically would go away Orlando 19: 40h, and after several hours of delay, all over again on account of issues with the aircraft, the commander warned us that maybe the aircraft would not get off on account of achievable structural difficulty Along with the baggage door with the aircraft and the door was opened to any one who planned to leave the airplane.
Then on the way in which back again One more “technological mistake†we certainly imagined this was a joke. Perfectly it wasn’t. they held us back again without any Clarification once again. We experienced one hour & 57 min layover and whenever we received off the aircraft from panama to MIA, we created it as a result of customs obtained our luggage with 47 mins to spare & the “supervisor†pretty much smiled & explained “you’re going to miss the flight were not permitting you thru†27 Others screaming which the aircraft was Suitable THERE & hadn’t remaining but, but her cocky smile & Mindset didn’t care & FORCED US all over again to overlook the flight & reported “discover a snug spot to snooze for the night.
March 25 I flew from Austin to Ft Myers using a aircraft transform In Charlotte. When reserving my flight I requested wheelchair guidance. Needed to hunt one up in Austin. Was taken to gate 2hours in advance but was confident there could well be aid for boarding. Gate was changed without 1 at he desk could find no guidance, and with excellent problems proceeded to new gate. Once again no support in boarding.
Hi my title is larneta and i flew with American Airways for The very first time to perform a suprise bridal shower for my best friend,but Once i landed my baggage wasn't there.they despatched my baggage to Wisconsin. Ihad EVERYTHING for that suprise bridal shower in Those people luggage.I couldnt work out why they where in Wisconsin And that i didnt treatment I just desired them for being the place I had been straight away.So I had to terminate every thing. All her household and his friends and family.I had been virtually crying in the airport she didnt even know I was there I arrived early only for the suprise.
I don't just needed to waste $50 in baggage charges, but I experienced Terrible landing by your pilots, incredibly crowded and smaller planes, impolite flight attendants, and complete imbeciles that managed my luggage mainly because they Plainly have been illiterate and will not study “San Antonio to Cincinnati, OH and despatched it to Grand Rapids, MI.â€
Once we concluded dealing with Immigration and Customs and baggage and we experienced Terrific issue acquiring the 1 AA Shopper Service one that was exceptionally difficult to handle concerning the preparations for that night time and following morning. We acquired that there have been no lodge rooms out there. At 11.forty five pm he ultimately gave us a voucher for your 9AM flight the following morning along with a $12 voucher for food items.
We want a prepared verification from American Airways to procedure our cruise insurance coverage assert. Stating the situations of delays on the day we traveled to board our ship.
I'm sad to mention I'm let down in American Airline’s managing of the subject. We under no circumstances been given our luggage until finally late inside the working day on March thirteenth. To add insult to injury we ended up billed $twenty five for every bag by American Airlines for our return flight home Regardless that we didn’t pay back to check our luggage on just how to the Virgin Islands.
I’m no positive who to mail this information to…This can more tips here be the only e mail I could find. I felt that 85% from the brokers Functioning among LGA and JFK between eight/9 and eight/10 ended up really unfriendly. My spouse And that i were scheduled to fly from LGA to CMH 8/nine over the 6pm flight. Because of climate it was delayed and soon after sitting down on the Tarmac for over two hrs was ultimately xld. Understandable. I will say the flt team was incredibly accommodating, welcoming and enjoyable. Having said that once we waited in line we were being ultimately handed new boarding passes with practically nothing said by The person wearing a vest Having said that “supervisorâ€â€¦he did say This can be the 1st and only selection (eight/10 at 815pm). We took it and stayed within the airport to find out about standby options the next early morning when gate agents returned. If the agents returned (we if training course ended up awake 24 hrs at this time) they amazed us by stating that our alternate return was booked from JFK not LGA…good of somebody to tell us this essential depth!
Ps I also mailed a criticism to AA by means of their wed internet site and tried to resolve this concern and I in no way bought a response. Just Yet another fictitious sport provided you by American
I have experimented with, with out achievements to succeed in your shopper service Division. I misinterpret the flight time for your personal flight 3530 and need to vary it. I tried calling inside 5 minutes of booking this flight but have experienced no response.